Terms of Service

Last Updated: October 13, 2025

Acceptance of Terms

By accessing or using our GitHub Actions analytics service (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

Description of Service

The Service provides analytics, monitoring, and insights for GitHub Actions workflows, including:

  • Workflow run tracking and analysis
  • Performance metrics and trends
  • Cost optimization insights
  • Real-time notifications and alerts
  • Data export and integrations

Eligibility

You must be at least 13 years old to use the Service. If you are under 18, you must have parental consent. By using the Service, you represent that you meet these requirements.

Account Registration

Creating an Account

  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • You must protect your password and API credentials
  • You may not share your account credentials
  • You must notify us immediately of any unauthorized access

Account Types

  • Personal Accounts: For individual use
  • Organization Accounts: For teams and companies
  • Account owners are responsible for all activity under their account

Acceptable Use

You May

  • Use the Service for legitimate business purposes
  • Connect your GitHub repositories
  • Monitor and analyze your workflow data
  • Export your data (where plan permits)
  • Integrate with other tools via our API (where plan permits)

You May Not

  • Violate any laws or regulations
  • Infringe on others' intellectual property rights
  • Attempt to gain unauthorized access to the Service
  • Reverse engineer, decompile, or disassemble the Service
  • Use the Service to transmit malware or malicious code
  • Scrape or harvest data from the Service
  • Interfere with or disrupt the Service
  • Create accounts through automated means
  • Share your account with others
  • Resell or redistribute the Service

Subscription Plans and Billing

Plans

We offer multiple subscription tiers:

  • Free: Limited features and usage
  • Starter: $49/month (or $490/year)
  • Pro: $149/month (or $1,490/year)
  • Enterprise: $499/month (or $4,990/year)

Full pricing details available at octolense.com

Billing Terms

  • Subscription fees are billed in advance
  • Monthly subscriptions renew automatically each month
  • Annual subscriptions renew automatically each year
  • Prices are in US Dollars (USD)
  • All fees are non-refundable except as required by law
  • You are responsible for all taxes

Payment

  • Payment processed through Stripe
  • You authorize us to charge your payment method
  • You must provide valid payment information
  • Failed payments may result in service suspension

Usage Limits

  • Each plan has workflow run limits
  • Exceeding limits may result in service interruption
  • You can upgrade at any time to increase limits
  • Usage resets monthly on your billing date

Cancellation

  • You may cancel your subscription at any time
  • Cancellation takes effect at the end of the current billing period
  • No refunds for partial months or unused time
  • You can continue using the Service until the period ends
  • After cancellation, you revert to the Free plan

Plan Changes

  • You can upgrade or downgrade at any time
  • Changes take effect immediately
  • Upgrades are prorated for the current billing period
  • Downgrades take effect at the next billing cycle
  • We may change pricing with 30 days notice

Data and Privacy

Your Data

  • You retain ownership of your data
  • We do not claim ownership of your GitHub data
  • You grant us license to process your data to provide the Service
  • See our Privacy Policy for details on data handling

GitHub Integration

  • You authorize us to access your GitHub data via OAuth
  • We collect workflow runs, job data, and repository metadata
  • We do not access your code or repository contents
  • You can revoke access at any time via GitHub settings

Data Retention

  • Data is retained according to your subscription tier
  • Free: 30 days | Starter: 60 days | Pro: 90 days | Enterprise: 365 days
  • After account deletion, data is removed within 30 days
  • We may retain some data for legal compliance

Security

  • We implement reasonable security measures
  • We use encryption for data in transit and at rest
  • However, no method of transmission is 100% secure
  • You are responsible for your account security

Intellectual Property

Our Rights

  • The Service, including all content, features, and functionality, is owned by us
  • Our trademarks, logos, and branding are our property
  • You may not use our intellectual property without permission

Your Rights

  • You retain all rights to your data
  • You grant us a license to use your data to provide the Service
  • This license ends when you delete your data or close your account

Feedback

  • If you provide feedback or suggestions, we may use them without obligation to you
  • You grant us unlimited rights to any feedback provided

Service Level and Support

Availability

  • We strive for high availability but do not guarantee uninterrupted service
  • Planned maintenance will be announced when possible
  • SLA guarantees available only for Enterprise plan

Support

  • Free plans: Community support only
  • Starter: Web-based support
  • Pro: Priority support
  • Enterprise: Dedicated support engineer

Service Changes

  • We may modify, suspend, or discontinue the Service at any time
  • We will provide reasonable notice of material changes
  • Continued use after changes constitutes acceptance

Warranties and Disclaimers

AS-IS Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR RELIABILITY

Your Use

  • You use the Service at your own risk
  • We do not warrant that the Service will meet your requirements
  • We do not warrant that the Service will be error-free or uninterrupted
  • We are not responsible for data loss

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

We Are Not Liable For

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or use
  • Business interruption
  • Cost of substitute services

Maximum Liability

Our total liability shall not exceed the greater of:

  • Amount you paid us in the 12 months before the claim, or
  • $100 USD

Exceptions

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your data or content

Termination

By You

  • You may terminate your account at any time
  • Cancellation does not entitle you to refunds

By Us

We may suspend or terminate your account if:

  • You violate these Terms
  • Your account is inactive for extended periods
  • Required by law
  • You fail to pay fees
  • You engage in fraudulent activity

Effect of Termination

  • Your right to use the Service ends immediately
  • We may delete your data after 30 days
  • Provisions that should survive termination will survive

Dispute Resolution

Governing Law

These Terms are governed by the laws of Maryland USA, without regard to conflict of law provisions.

Arbitration (US Users)

For US users, disputes shall be resolved through binding arbitration, except:

  • Small claims court disputes
  • Intellectual property disputes
  • Disputes we bring in small claims court

Class Action Waiver

You agree to bring disputes individually, not as part of a class action.

Jurisdiction (Non-US Users)

For non-US users, disputes shall be resolved in courts of [Your Jurisdiction].

General Terms

Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and us.

Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

No Waiver

Our failure to enforce any right or provision does not constitute a waiver.

Assignment

You may not assign these Terms without our consent. We may assign these Terms without restriction.

Force Majeure

We are not liable for failures due to circumstances beyond our reasonable control (natural disasters, war, internet outages, etc.).

Notices

We may provide notices via:

  • Email to your account email
  • Posting on the Service
  • In-app notifications

Language

These Terms are in English. Any translations are for convenience only.

Updates to Terms

We may update these Terms from time to time. Material changes will be notified via:

  • Email notification
  • In-app notice
  • 30 days advance notice (where possible)

Continued use after changes constitutes acceptance.

Third-Party Services

GitHub

Use of GitHub integration is subject to GitHub's Terms of Service. We are not responsible for GitHub's services or policies.

Stripe

Payment processing is subject to Stripe's Terms of Service.

Other Integrations

Third-party integrations are subject to their respective terms.

Export Controls

You may not use or export the Service in violation of US export laws and regulations.

Contact Information

For questions about these Terms:

General Inquiries: hello@octolense.com Legal Inquiries: hello@octolense.com Abuse Reports: hello@octolense.com

Mailing Address:
[Your Company Name]
[Street Address]
[City, State ZIP]
[Country]

Summary of Key Terms

What you can do:

  • Use the Service for your GitHub Actions analytics
  • Connect your repositories
  • Export your data (on paid plans)
  • Cancel anytime

What you can't do:

  • Share your account
  • Violate laws or our policies
  • Reverse engineer the Service
  • Resell or redistribute

Billing:

  • Monthly or annual subscriptions
  • Auto-renews unless cancelled
  • No refunds for unused time
  • Upgrade/downgrade anytime

Your data:

  • You own your data
  • We process it to provide the Service
  • See Privacy Policy for details

Liability:

  • Service provided "as is"
  • We limit our liability
  • You indemnify us for your misuse

Questions? Contact us at hello@octolense.com